Dear Evenflo Consumer,
Evenflo designs, engineers and tests our products with safety as our number-one priority. We value the trust you place in us to provide safe products for your children. Evenflo has announced a voluntary recall on select models of its Evolve Booster Seat over concerns that some children can access and activate the harness adjustment button without adult assistance, and potentially loosen the harness. This voluntary recall impacts the use of the seat in the harnessed mode only. Evolve Booster Seats manufactured prior to February 9, 2016, with the following model numbers are included: 34411700 (US), 34411741 (US), 34411700C (Canada). While no injuries have occurred in connection with this issue, Evenflo identified a trend in complaints regarding use of the seat in harnessed mode through its regular review of consumer feedback.
|The Harness Adjustment Button is located under a plastic shield between the occupant's legs.|
Evenflo is providing, at no charge, a remedy kit that will prevent child access and activation of the harness adjustment button. The remedy kit includes a replacement harness adjustment button assembly and installation instructions. To determine if your child's seat is included in this recall and to order a remedy kit, please visit www.evolve.evenflo.com or call our ParentLink Consumer Resource Center at 1-800-233-5921 (US)/ 1-800-265-0749 (Canada). Please do not return your child's seat to retailers.
If your child is not accessing and activating the harness adjustment button, then the Evolve may be used safely in harnessed mode until the remedy kit is installed. If your child is accessing the harness adjustment button in harnessed mode, then the seat should not be used until you install the remedy kit. Please remember that if your child meets the height and weight requirements for the belt-positioning modes (stages 2 and 3), then the seat may be used safely in these modes.
Evenflo is conducting this voluntary recall in coordination with the U.S National Highway Traffic Safety Administration ("NHTSA") and Transport Canada. We'd like to thank our consumers for their valuable feedback, and we will continue listening.